Novotel Cusco 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 444 أراء

Novotel Cusco - Image 1
Novotel Cusco - Image 2
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Calle San Augustin 239 -, 08002 CUSCO, Peru

الوصف

خدمات الفندق الإضافية

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

نظام تحديد المواقع العالمي (GPS):-13.517373, -71.975743

الهاتف
فاكس +51 84 581034

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • وافاي
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  444 أراء

تقييم TripAdvisor  4.5/5  2,141 أراء

2024 شهادة تميّز

Location was amazing

ملاحظة Tripadvisor 4.0/5

janineor تقييم TripAdvisor المعتمد

We had 2 nights at this hotel at the end of a tour and found the location to be fantastic. The courtyard was beautiful however our room was in the newer part and was very bland and a bit tired. The breakfast selection was a bit limited. The front counter and door staff were very friendly.

Dear Adelaide, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location downtown

ملاحظة Tripadvisor 4.0/5

RinaColorado Couples - تقييم TripAdvisor المعتمد

We enjoyed our stay at this hotel. It is a in beautiful old colonial building. The lobby is a nice courtyard. There is lots of seating areas to hang out in and just relax after a long day of sightseeing. They have a bar and restaurant. We stayed in the modern side of the building. Our room was very well appointed. The bed was comfortable and the pillows too. The hotel is located in the historical downtown. Very close to the main plaza. Lots of restaurants and shopping around. Very easy walkable area. Great location. The staff was very nice and helpful. Highly recommend.

Dear Rina, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Amazing Service and Beautiful people working there

ملاحظة Tripadvisor 5.0/5

Jade A تقييم TripAdvisor المعتمد

I cannot thank Alex, Jojan and Carlos (doorman) enough. They went above and beyond for my husband and I after experience some difficulties at the airport. They were so helpful and understanding and did their best to accommodate the both of us. I had tears in my eyes because they were just so kind and generous people that made mine and my husbands stay at Novotel Cusco unforgettable and I hope they know how much I appreciate the three of them!! Kind kind people.

Dear Jade We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Exceptional Experience!

ملاحظة Tripadvisor 5.0/5

J S Couples - تقييم TripAdvisor المعتمد

We enjoyed a delightful stay. I want to personally commend the entire staff especially Primitiva Cosio, whose attentive, gracious, and exceptional service reflects the hotel’s mission to provide a wonderful experience to its guests. The premium location is steps away from the bustling Plaza de las Armas which offers quality options for dining and shopping. The breakfast buffet offers a wide array of local fare. Thank you Novotel for the memories and experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location and customer service, but do request rooms in the colonial structure.

ملاحظة Tripadvisor 3.0/5

Londonfamily04 تقييم TripAdvisor المعتمد

Really great service, especially Ricardo at front desk. The colonial (front end) of the building is beautiful and location is good, just a few doors down from the JW Marriott. However, do make note to request specific rooms as I let myself be guided by the rooms on their site. The posterior end of the building is a new wing with standard rooms that need serious updating. I did not feel like I was staying in a Novotel hotel and definitely wouldn't return to those rooms.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

بالاشتراك مع TripAdvisor

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